FAQ’s (Frequently asked questions)

How do I know which resistance strength to choose?

This is a very individual question and depends on your fitness level and more so your intention with the bands. None of the bands are ideal for upper body exercises, only lower body.

See the suggestions here. If you intend to use the band for

  • Home workouts without other equipment – super heavy is recommended
  • Gym workouts with/without other equipment – heavy or super heavy
  • Purely for glute activation prior to exercise – heavy (or medium)*
  • To improve form on squats/deadlifts and leg press (intermediate/advanced fitness level) – heavy or super heavy
  • To improve form on squats/deadlifts and leg press (beginner fitness level) – heavy
  • *Rehabilitation exercise or if you have had some kind of lower body injury in the past – medium

When the Ankle Bands (Fit Bands V2.0) are concerned.

Medium again, is VERY light and ideal for lower body rehab OR for upper body exercises.

Heavy and Super heavy are only for lower body exercises. Please remove your shoes first before slipping the band over your feet. The ankle bands work best with pulsing movements.

Can I wash my Fit Band?

Yes you can! COLD wash only with a mild detergent. We highly recommend placing your band in a laundry bag or pillow case tied closed. Allow to dry naturally – DO NOT tumble dry

How long will the delivery take?

Deliveries are collected most days of the week. The delivery happens via Dawn Wing and parcel is delivered to your door (home or work depending on the address given) during business hours. No postal addresses may be given. The type of delivery is ‘economy cargo’ which means that main centers in and around Johannesburg, Durban and Cape Town for example will receive their parcels first. Outlying areas can take longer – we reserve the right to use an alternative courier for regional areas which can delay arrival. The tracking number will be given to you once the parcel is sent. Please email orders@byfitfarmgirl.com if you have concerns.

Payment options?

You are able to pay via direct bank transfer – our banking details will be given to you and you will make the payment through your online banking away from the official ‘by Fit Farm Girl’ site. These orders will be cancelled if not paid within two days so please be sure to pay right away. The payment will only reflect on the system once it is in our bank account – Please note NO atm payments will be accepted into this account. Proof of payment must be sent to orders@byfitfarmgirl.com from the bank. screenshots will not be accepted.

The other method is through ‘Payfast‘ which is our chosen payment gateway. It is secure and fast, be sure to have your bank card details available when doing the transaction to make things easier. The payment will reflect on our system almost immediately. Please note some banks require and OTP (one time pin) when making internet payments.

If you’re ready to shop, lets go now!

Fit Farm Girl would love to hear from you!

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Please see the FAQ section above and if your question is not answered there, please use the form below to contact us. We’ll get back to you as soon as we can.

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